Refund policy

Return and Exchange Policy

Conditions for Return or Exchange: You may return or exchange items if:

• You received the wrong item(s), or the items do not match their description (must notify us within 7 days)
• You received damaged items (must notify us within 7 days)
• You changed your mind (must notify us within 12 hours)

Items must be returned unused, in original, unbroken packaging.

Exchange Policy: Exchanges are allowed only for the same purchased item.

How to Return or Exchange: Contact us at physyourshop@hotmail.com or call 81146051. Our customer service team will guide you through the next steps.

Refund Policy: Eligible returns will be refunded excluding delivery and return shipping fees.

Refund Procedure: Refunds will be issued within 7 days of receiving and inspecting the returned items, using the original payment method.